We have collected instructions, recommendations and contacts, which can help you in the chosen country and situation
You can call the police by dialing 155.
It is not necessary to have all the documents with you, but it is important to have all the documents in order. For example, if you do not have registration or your visa is expired, problems may arise.
Yes, if there is an illegal situation, it can be detected by the police and there may be cases such as deportation.
People coming from war zones cannot be sent back to these zones but can be sent to another safer city.
In order to avoid such situations, it is important to apply immediately for getting refugee status for people coming from war zones or the required residence/work permit.
If you have any migration issues, it may be safer to contact an anti-violence support center rather than the police.
It is difficult to state anything definite about it. Depending on the region, it is sometimes possible for the police to arrive late. In addition to calling the police, it would be more useful to create an emergency support request from the below-mentioned applications.
You need to tell what exactly happened and how what kind of help you need.
ALO 183. This is a hotline for the Ministry of Family Affairs and Social Services. Support is provided in Turkish, Arabic, and Kurdish only.
ALO 157. You can contact the Information Center for Foreigners (YİMER) to get help in your language and ask the necessary questions.
You can call 112 for an ambulance. In addition, if you have been abused, you can go to the nearest healthcare center, such as a family clinic or hospital emergency department.
Yes. The medical staff has to report the crimes that they observed. After reporting, the criminal process described above starts. In practice, it is observed that this obligation is not always met. If you want them to report to the police, please let them know.
Organizations that help women:
Federation of Women’s Associations of Turkey (TKDF): https://www.tkdf.org.tr/hakkimizda?lang=en
Organizations that help refugees and migrants:
UN High Commissioner for Refugees (UNHCR):
Life support association:
Human resources development foundation (IKGV):
Foundation for solidarity with women (KADAV):
“Blue kalem” social assistance and solidarity association (MAVI KALEM):
Association for solidarity with refugees and migrants (SGDD-ASAM):
“YUVA” association (YUVA):
KADES. An emergency response mobile application created by the General Directorate of Security. It provides support including in Russian.
Application of TKDF (Federation of Women’s Association of Turkey). Through it, you can call the federation hotline or call emergency services.
When compiling the instructions, we relied on the help of volunteers and lawyers from different countries. If something went wrong — the organization didn’t respond to you, you found a bug or the instructions weren’t precise enough — tell us about it. Email us at: firstname.lastname@example.org