We have collected instructions, recommendations and contacts, which can help you in the chosen country and situation.
You can call the police by dialing 999.
You do not need any documents to contact the police.
More information for survivors can be found here.
Regardless of your immigration status, the police should help you. But in many police departments there are employees of the migration service. Therefore, people who have problems with immigration laws may face difficulties – there are cases when the police helped people, but then they accused them of violating and placed them in a temporary detention center.
Therefore, if you have violated the rules of staying in the country, you need to call the police and immediately request legal assistance for migrants in any helping organization.
If your situation is not an emergency and you have problems with documents or migration laws, it is safer to contact the center for assistance to survivors of violence. The following describes how to contact these centers.
Tell them what happened to you. If this is not the first instance of violence, be sure to mention it. Also, report if there is a threat to your life or other important circumstances that the police may not know about or that they may not notice. Also be sure to tell the police if the aggressor tried to strangle you. For such cases, there is a special law “on non-fatal strangulation”, which came into force on June 7, 2022.
In the UK, such situations are taken especially seriously, a group of policemen can immediately arrive on the spot. Perhaps they will ask you to give them the clothes you were wearing at the time of the incident – they will need it to prove the crime. If the police take your things and you have nothing to change into, you will be provided with others clothes.
Depends on the capacity and workload of each individual site. The average arrival time is from five minutes to several hours. But calls are sorted by operators, and in the event of an immediate threat, your call is likely to be given priority.
If you are in danger, try to move to a safe place. Then contact the police again on 999 and ask the operator why the police are not coming and if they will soon appear.
Also, if you have the opportunity, try to get to the police station on your own, where there is a dispatch (this information should be clarified on the Internet).
Tell them what happened to you. If this is not the first incident of violence, be sure to mention it. Also, report if there is a threat to your life or other important circumstances that the police may not know about or that they may not notice. Also, be sure to tell the police if the aggressor tried to strangle you. For such cases, there is a special law “on non-fatal strangulation”, which came into force on June 7, 2022.
If you need an interpreter, try to explain this to the police. It is important that they have the most complete and accurate testimony, so if you are not sure that you can explain everything clearly in English, it is better to ask for an interpreter.
The Crown Prosecution Service provides different penalties depending on the specific offenses committed by the aggressor. You can read more about them here.
Call 111. This is the UK National Health Service number.
You can contact a local general practitioner for free, and everyone can do this, regardless of whether they have documents with them.
Some types of hospital treatment or medical services may be chargeable if the person does not have permission to stay in the country. Nevertheless, you cannot be denied services if they are medically necessary.
You can also get free emergency care.
Yes. The health service is not related to the migration authorities.
However, if you have unpaid medical expenses, the Home Office will know when you renew your visa. Therefore, if you have problems with migration laws, it is best to seek migrant legal assistance as soon as possible and resolve all issues.
The right to the confidentiality of medical care and to a second opinion from another doctor.
In the UK, primary care and scheduled care are performed by general practitioners. They give referrals to other specialists in a narrower profile.
A general practitioner appointment lasts only ten minutes. Therefore, it is better for you to take the initiative and, without hesitation, tell in detail what injuries you have and what happened.
A general practitioner can be contacted for any injury, illness, or mental health problem and get a referral to the right specialist.
No. All medical care you receive is confidential. There are only very rare exceptions: for example, if doctors seriously fear for the life of the child, they can report this. However, most likely, they will turn not to the police, but to social services.
The general practitioner will give you clinical advice and advice on which women’s organizations you should contact. He will also tell you what services the law provides to you.
Here you can find a list of organizations and read what kind of help they provide.
In addition, many municipal councils publish lists of helping organizations on their websites.
Here are a few other NGOs you can contact in this situation:
Rape Crisis — here you can get informational support, and psychological or legal advice.
The Havens — helping organization with a 24/7 hotline. Here you can find psychological and medical help.
Survivor Support — Confidential psychological support for people who have experienced various types of violence.
When compiling the instructions, we relied on the help of volunteers and lawyers from different countries. If something went wrong – the organization didn’t respond to you, you found a bug or the instructions weren’t precise enough – tell us about it. Email us at: email@example.com