We have collected instructions, recommendations and contacts, which can help you in the chosen country and situation
You can call the police by dialing 112.
In addition, if you are a survivor of domestic violence and need help, you can call the hotline: 8 700 55516. This is the number that will direct you to the nearest specialized full care center. Specialists provide psychological, legal, and informational support to the survivors. They can also act as intermediaries in negotiations with authorized bodies. You can call the hotline from 09:00 to 17:00.
Not necessarily, the police should help anyway.
The police will ask you to provide documents allowing you to stay in the country. No return or expulsion decisions will be taken against Ukrainian citizens and their family members for now, even if there are problems with documents. Police officers will look at the situation flexibly, but the person will have to arrange the documents that allow them to be in the country. There should be no administrative penalties.
Violence-related calls are considered a priority. Usually, the police will respond immediately, although there may be exceptions.
To call them again by dialing 112.
Report that you have been a survivor of violence. Tell in detail what happened, how it happened, and who did it to you.
For crimes related to sexualized violence, liability can only be criminal. Crimes against sexual integrity are regulated by Articles 149 to 153 of the Criminal Code.
You can call an ambulance by dialing 112 (this is a general emergency number).
First aid services are provided free of charge to all permanent residents of the Republic of Lithuania, regardless of their citizenship and the fact of compulsory health insurance. First aid is provided to foreign citizens, stateless persons who are not permanent residents in accordance with the procedure established by the Ministry of Health.
If the foreigner does not have a document confirming his / her permanent resident status (long-term resident’s permission to live in the European Union (i.e. residence permit) or a certificate confirming the right of a citizen of a Member State of the European Union to reside permanently in the Republic of Lithuania), he/she must cover the costs of health care services or apply to a private insurance institution where he/she has health insurance he/she came to live in Lithuania.
First aid will be provided even if you have problems with migration status. However, you should submit documents that allow you to stay in the country. No return or expulsion decisions will be taken against Ukrainian citizens and their family members for now even if you have problems with documents. Police officers will look at the situation flexibly, but the person will have to arrange the documents that allow them to be in the country. There should be no administrative penalties.
You need to tell them what had happened, what injuries you have, and where you feel pain.
Yes, they have to.
Police will start an investigation after receiving information about an incident of domestic violence.
There are 15 non-governmental organizations throughout Lithuania, which provide assistance to the survivors of domestic violence and abuse.
For more information read here.
In addition, if you are a survivor of domestic violence and need help, you can call the hotline: 8 700 55516. Specialists provide psychological, legal, and informational support to the survivors. They can also act as intermediaries in negotiations with authorized bodies. You can call the hotline from 09:00 to 17:00.
In addition, you can ask for help in the live chat.
There is also free emotional help hotline for women by phone 8 800 66366.
You can also contact the 1809 hotline. It consists of six helplines:
— Youth line,
— children’s line,
— women’s helpline,
— parent line,
— silver line (for elderly people).
Depending on the situation, you can choose the line where you think you can receive help.
Here you can get legal assistance if there was a crime against you:
The website works in four languages, including Russian and English.
Here is a list of different organizations that you can contact if you have difficulties of a different nature.
In addition, information about assistance provided by the state, municipal organizations and non-governmental organizations could be found here.
Migracija.lt — The Migration Department within the Ministry of Internal Affairs of the Republic of Lithuania provides all information on services and necessary documents for citizens of the EU and other countries.
You can also receive the information by dialing: 8707 6700, for calls from abroad — +370 52717112, e-mail: firstname.lastname@example.org
This page has an English version.
When compiling the instructions, we relied on the help of volunteers and lawyers from different countries. If something went wrong – the organization didn’t respond to you, you found a bug or the instructions weren’t precise enough – tell us about it. Email us at: email@example.com