We have collected instructions, recommendations and contacts, which can help you in the chosen country and situation
You can call the police by dialing 112.
Not necessarily, the police should help anyway.
The police will ask you to provide documents allowing you to stay in the country. No return or expulsion decisions will be taken against Ukrainian citizens and their family members for now, even if there are problems with documents. Police officers will look at the situation flexibly, but the person will have to arrange the documents that allow them to be in the country. There should be no administrative penalties.
Violence-related calls are considered a priority. Usually, the police will respond immediately, although there may be exceptions.
To call them again by dialing 112.
Report details about the situation.
You can call an ambulance by dialing 112 (this is a general emergency number).
Police officers will come and the Children’s Rights Protection Service will be informed, who will visit the family and check, assess the situation, and make appropriate decisions. If the environment is not safe for the child, the child will be removed from that environment.
When compiling the instructions, we relied on the help of volunteers and lawyers from different countries. If something went wrong – the organization didn’t respond to you, you found a bug or the instructions weren’t precise enough – tell us about it. Email us at: firstname.lastname@example.org