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Dial 102 from any landline or mobile. That is the general police number in Kazakhstan.
There is also a special police group for the protection of women against violence available at
+7 (7152) 49-31-58, +7 (7152) 61-25-30, or on WhatsApp: +7 (708) 432-45-61.
No. Anyone, regardless of citizenship, nationality, residency/registration, or age, can call the police. However, police and police call-center can have limited ability to speak with you in foreign languages (only Kazakh and Russian).
The police will register the call and must help in any event. In case of violation of migration laws, police may initiate an administrative case. However, they assess the circumstances of each case, and if a woman could not register because of objective reasons (such as financial conditions, physical, psychological, or other types of violence against her), then the police will help with the registration process and cooperating with other state bodies of Kazakhstan and foreign countries instead.
The police will arrive and inspect the place, interrogate witnesses, if necessary, and in case of any physical injuries, they will conduct a forensic medical examination.
Call 103 from any landline or mobile for emergency medical assistance.
No, emergency medical assistance is free of charge. However, any further medical treatment may be charged, including if the victim does not have registration.
When seeking medical help in case of beatings, the ambulance team also calls the police. After the police arrive, the procedure is the same as described above.
Articles 120 and 121 of the Criminal Code provide liability for sexual offenses.
Rape (Art. 120) is defined as sexual intercourse with the use of violence or threat of violence against the victim or any other person, as well as the use of the helpless state of the victim. Rape is punished by imprisonment for a term of five to eight years. (Victim of rape is a female. A similar crime committed against a man qualifies as sexual assault (see below)). Rape committed by a group of people, combined with a conspiracy to commit rape, or committed with cruelty to the victim is punishable by imprisonment of nine to twelve years.
Sexual assault (Art. 121) is defined as sodomy, lesbianism, or other acts of a sexual nature with the use of violence or threat of violence against the victim or any other person or using the helpless state of the victim, and is punished by imprisonment for a term of five to eight years. The remaining qualifications (committed with cruelty, against minor, etc.) and respective penalties mirror Art. 120 (see above).
There are several NGOs that specialize in helping victims of domestic and sexual violence. Below is the list of such NGOs made from publicly available sources. However, we have not contacted these NGOs, nor can we vouch for these organizations.
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