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German states are responsible for providing social housing on a long-term basis. However, the vast majority of short-term, emergency housing for women at risk or subject to domestic violence is provided for by NGOs. Accordingly, applications for temporary emergency shelter and housing need to be made directly to the shelter and the individual processes followed.
Eligibility for shelter is at the discretion of the organization and thus will depend on the local requirements.
List of local NGOs* who can help
für Frauen – GEBEWO — Email: notuebernachtung@gebewo.de, Phone number: + 49 (030) 283 29 39.
Emergency shelter in Berlin for women only who do not have accommodation or whose housing situation is unacceptable. The shelter is open every night throughout the year.
Women over 18 years old are eligible to stay. Hot evening meal and breakfast are provided, as well as laundry and sanitary facilities.
There are also counseling and support services provided, which include helping place women in other residential facilities.
Frauen Wohnen Berlin (AWO) – Email: frauenwohnen@awo-mitte.de, Phone number: + 49 (030) 4579 80 60.
Emergency shelter in Berlin for women and children who are threatened or affected by domestic / partner violence.
Offers a variety of services including accommodation, counseling, and formulating a plan of next steps, which may include custody issues, questions regarding the right of residence, and communication with the authorities.
It is recommended to call the shelter before arriving to ensure that there is availability. Additionally, the website contains a list of helpful items that women should bring (including a list of documents) although it is not necessary to have these. Clothing, food, and toiletries can be provided at the shelter.
Additional shelters in Berlin
Women’s shelter intercultural initiative: + 49 (030) 80 10 80 50
Frauen Helfen Frauen Frankfurt – Email: info@frauenhaus-ffm.de, Phone number: +49 (061) 014 83 11
Emergency shelter in Frankfurt for women and children who are exposed to domestic violence.
The organization offers protection, accommodation, and psychosocial counseling to those affected.
It is recommended to call the shelter to confirm the availability of space. In case of emergency – such as late in the evening or on the weekends – the shelter recommends you contact the police prior to the shelter.
Frauen Helfen Frauen Hamburg – Email: schutz@24-7-frauenhaeuser-hh.de, Phone number: 040 8000 4 1000.
Emergency shelter in Hamburg for women and children who are exposed to domestic violence.
The organization offers protection, accommodation, and psychosocial counseling to those affected.
SKF Regensburg – Email: frauen-kinderschutzhaus-regensburg@gmx.de, Phone number: 0941/562400.
Emergency shelters in Regensburg for women (and their children) who have been physically, mentally, or sexually abused or are at risk of being abused are admitted to the women’s and children’s shelter, regardless of their origin, religion or nationality.
The website is not monitored on the weekend and so women should call the phone number in case of emergency.
Frauen und Kinderschutzhaus Leipzig – Phone number: 0341 – 23 24 277.
Emergency shelter in Leipzig for women and children.
The shelter provides protection for women and children at risk of violence.
The shelter also offers advice and information on women’s rights, the status of children, and the development of a plan of action. Additionally, the shelter assists women with any court proceedings or mediation, as well as assisting women and children find more long-term accommodation.
Nora — Nora is the official emergency call app of the German federal states, allowing you to contact police, fire brigade and rescue services quickly and easily in an emergency. The app is designed intuitively so that users can send an emergency call without having to speak – allowing people to contact emergency services if they know very little German, or are in a dangerous situation that prevents them from being able to make a call.
RefAid — RefAid shows the location and types of aid available on a map within a 150km radius, providing information on the opening days and times. Once downloaded, the information on the app is available offline. All services shown have been vetted, and usually are provided by established not-for-profit organizations or NGOs who provide the services. Services include social services, doctors, safe spaces, accommodation, and much more. The app is available in different languages, including Ukrainian.
Women’s crisis hotline, + 49 (030) 615 42 43 and + 49 (030) 615 75 96
The emergency number for raped, threatened and molested women and girls, + 49 (030) 251 28 28
Trusted organizations
BIG Hotline +49 (030) 611 03 00
The BIG Hotline is an initial advice center for domestic violence; they are available every day from 8 am to 11 pm with translation into 51 different languages. Through the hotline, they offer crisis intervention, advice, and contact with shelters, as well as information about legal and policy options.
Frauenhaus-Koordinierung — The Association of Women’s Shelters supports women’s shelters and counseling centers throughout Germany, as well as building networks among a large number of nationally operating welfare organizations. Their website also has a helpful interactive map of women’s shelters, and advice in 11 different languages so that people can find shelter in whichever part of Germany they are in.
Frauenhilfe +49 089 35 48 39
A hotline based in the Munich area offers shelter and counseling advice for women and children escaping domestic violence. In particular, they have provisions for refugees including legal advice, interpreters and translation services, and support for orientation in the area and the legal system.
LARA + 49 (030) 216 30 21
A hotline based in Berlin offers assistance for women, girls, and transgender people over the age of 14, who have been raped, sexually abused, and/or sexually harassed.
Free legal advice from experienced female lawyers is offered every Tuesday.
*Please note that whilst the parties that have prepared this advice have taken reasonable care to include reputable and recognized organizations, none of the parties vouches, nor accept any responsibility, for the organizations referred to herein.
When compiling the instructions, we relied on the help of volunteers and lawyers from different countries. If something went wrong – the organization didn’t respond to you, you found a bug or the instructions weren’t precise enough – tell us about it. Email us at: help@labirint.online
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