We have collected instructions, recommendations and contacts, which can help you in the chosen country and situation
You don’t need a referral in order to receive the service and it is possible to go to the shelter without it but if possible, contact the shelter by phone beforehand in order to specify the availability of free spots and to agree on the time of arrival.
The mother and the service provider sign an agreement for receiving the service. The mother can receive the service until they are directed to another service that provides housing or until they can manage on their own again. The service is provided 24 hours a day.
List of local (N)GOs
This NGO helps women who fall victims of domestic violence in their close relationships. Women can stay in our shelter both, with or without children.
International Women’s Assistance (IWA) Center
Assistance for foreign women in Estonia
Phone 15333 Mondays 10:00 – 15:00
IWA provides assistance to foreign women who have come to study, work or for familial relations in Estonia.
The IWA Center offers contemporary social, cultural, educational and informational services to women with different cultural and social backgrounds living in Estonia.
IWA Center’s activities facilitate the social, political and economic inclusion of women who have come to Estonia, and help with their adjustment into Estonian society.
IWA Center’s focus is on the transition of foreign women into Estonia’s cultural and legal environment, the working world and the acquisition of the Estonian language.
IWA Centre’s broader aim is to protect women against all forms of violence, to prevent violence against women, to assist with the elimination of all forms of discrimination against women, and to advance international cooperation for the elimination of violence against women and domestic violence.
IWA Center’s services
Helpline 15333 is manned one day per week from 10 to 15 o’clock. Helpline 15333 offers basic information in English, Finnish, Russian and in German, if needed.
IWA Center coordinates the activities of contact individuals and the volunteers. The Center trains contact individuals who provide anonymous and confidential support to women adjusting to the Estonian cultural space.
When compiling the instructions, we relied on the help of volunteers and lawyers from different countries. If something went wrong – the organization didn’t respond to you, you found a bug or the instructions weren’t precise enough – tell us about it. Email us at: firstname.lastname@example.org