We have collected instructions, recommendations and contacts, which can help you in the chosen country and situation
Call the police by dialing 102. If you know Russian, you can speak it – the police will understand you.
In addition, in an emergency, you can call the Ministry of Emergency Situations by dialing 911.
You do not need to have documents with you.
There may be problems. If a person is in the country illegally, his/her visa has expired, or he/she has problems with the law, a criminal case may be initiated against him/her. But at the same time, a woman who has suffered from violence must still be provided with protection.
Yes, you can. According to the law, the police need to react immediately. If you say you are under immediate threat, they will come to where you are and assess the threat with a special checklist, here is the link, but it is in Armenian. If they think there is a threat, they will apply for an emergency intervention order (see below). If the police think that there is no threat, but you are still scared, they can escort you to a shelter for survivors of violence – ask them about it.
Sometimes it happens that the police, faced with domestic violence, try to get rid of the case. In this case, you need to insist to register it – the police have no right to refuse, and you can remind them of this.
From a few minutes to a few hours, depending on where you are. In Yerevan, they usually arrive in half an hour.
Explain in detail what happened and what help you need. If you think there may be more episodes of violence in the future, please report it. Ask them to relocate you to a shelter or support center if you need it.
If violence has happened before, be sure to talk about it. If injuries are recorded in medical records, show them to the police. Let them know if the perpetrator has a weapon. Even if you forget something, the police themselves will ask all the necessary questions – try to answer them in detail.
If an urgent intervention order is issued, the perpetrator will be removed from his home for a maximum of 20 days. If they make a decision on protection – for a period of up to six months. This period can be extended twice, but each time by no more than three months.
There are decisions on urgent intervention and on protection. The police take the decision on urgent intervention.
It can be subject to the following restrictions:
— Force the aggressor to leave the survivor’s area of residence immediately and forbid him to return there before the expiration of the prescribed period.
— Forbid the aggressor to visit the survivor at the place of residence, study, work, etc. In addition, if necessary, he may be forbidden to visit those who are under the care of the survivor — for example, children.
— Prohibit the aggressor from approaching the survivor (if necessary, those under her care) closer than the distance threatened her safety. The specific distance is determined in different cases.
— Prohibit the aggressor from keeping weapons until the expiration of the period specified by the order. If at the moment when the aggressor receives the notification of the decision, he has a weapon with him, he must hand it over to the police officer.
— Forbid the aggressor to communicate with the survivor by phone, by mailing or by other means. In addition, if necessary, he may be forbidden to communicate with those who are under her care (for example, with children).
— The aggressor must leave the house in which he lives with the survivor, even if this house belongs to him. If he has nowhere to stay, the authorities must provide him with housing.
Protection order:
You need to go to court to make this decision. It is accepted for up to six months and can be extended twice, each time for no more than three months.
To file a lawsuit, you can seek legal assistance at the Support Center – experts will help you do this.
The protection order may include the following decisions:
— Force the aggressor to leave immediately the place of residence of the survivor and forbid him to return there before the expiration of the prescribed period. It is also possible to move the survivor to relatives or to a shelter for people affected by violence.
— Forbid the aggressor to visit the survivor at the place of residence, study, work, etc. In addition, if necessary, he may be forbidden to visit those who are under the care of the survivor — for example, children.
— Prohibit the aggressor from approaching the survivor (if necessary, those under her care) closer than the distance that threatens her safety. The specific distance is determined in different cases.
— To force the aggressor to hand over the weapons that he has to the police before the expiration of the prescribed period.
— Oblige the aggressor to share with the survivor the costs of joint minor children or adult children with disabilities, as well as persons who are in their joint care.
The amount corresponds to alimony, which is determined by the law of the Family Code.
The court may also oblige the aggressor to reimburse the survivor for other necessary expenses incurred due to the violence he used.
— If necessary, prohibit the aggressor from seeing children.
— Forbid the aggressor to communicate with the survivor by phone, by mailing, or using other means of communication.
— Oblige the aggressor to undergo a rehabilitation program.
Call the police immediately or contact the specific police officer who issued the order. The aggressor can be brought to administrative or criminal liability.
Yes, you can always do it.
It depends on the accusation that is brought against the offender. In any case, the prosecution will ask you to provide all available evidence. This can be both medical records and messages with threats, contacts of people who witnessed threats or violence, previous police statements, and audio, and video recordings. If you do not have evidence, but you know how to find it, tell the investigator about it, and he will collect them.
You can call an ambulance by dialing 103.
Primary medical care for survivors of violence is free. But you will need documents. Registration in the country is not required.
You need to tell them what happened, what injuries you have and where you have pain.
Yes, they will have to do it.
“Women support center”, website
Number+374-99-887808 (cell phone), Facebook
ARMENIAN LIGHTHOUSE Charitable Foundation, website
Number: +374-43-500503 (cell phone), +374-93-327834 (cell phone), free hotline for “Viva-MTS” cellular telephone subscribers: 2080
Organizations that provide support to victims of domestic violence:
«Women’s Rights Center», website (Yerevan)
Number: 010 54 28 28 (home phone), 043 01 02 92 (cell phone), Facebook
Young Tovush (Ararat Province)
Number: 077 80 27 00
Molodoy avanhard (Молодой Авангард) (Armavir Province)
Number: 093 57 46 57
Sose Womens Issues NGO, website, Facebook (Syunik Province)
Number: 098 84 84 53 (cell phone),+374 93 86-03-74 (cell phone)
You are not alone (Ты не одна) (Vayots Dzor Province), Facebook
Number: 098 88 60 77
Spitak Helsinki Group (Lori Province), website, Facebook
Number: 099 25 20 17,+374-255-2-20-17, +374-99-39-61-70
Resource Center for Womens Empowerment NGO (Kotayk Province, Hrazdan city), Facebook
Number: 077 38 00 53
Podsolnuh (Подсолнух) (Shirak Province, Gyumri city) Facebook
Number: 077 15 94 70
Women’s community center “Martuni” (Gegharkunik Province)
Center in Martuni, website, Number: 094 876502, Facebook
Center in Gavar, number: 094 876505
“Women support center“, Facebook
Free legal advice available.
Assistance are conducted by experienced lawyer Narine Grigoryan.
Legal advice is available online and offline on Tuesdays, Wednesdays and Thursdays. Sign up for a meeting by calling 093 94 88 86 (by phone or Viber)
Advices by topics:
Marriage and family law
⁃ Conclusion and dissolution of marriage
⁃ Alimony recovery
⁃ Establishment of the child’s order of custody, his/her residence and the right to communicate
⁃ Property Division and Other Aspects
Labor Law:
⁃ Termination of labor relations, in case of unilateral termination of the employment contract, restoration of the employee in the rights / violation of the rights of the employee
⁃ Ways of legal protection in case of labor disputes
⁃ Signing an employment contract, probationary period, etc.
⁃ Provision of annual and targeted leave (pregnancy and childbirth, childcare up to three years, etc.)
We prepared personal safety plan — a list of recommendations to help you protect yourself and your children.
There are emergency intervention and protection orders. Emergency intervention orders are issued by the police.
The following restrictions may be imposed:
— Force the aggressor to leave the victim’s home immediately and prevent them from returning to the victim’s home prior to the deadline.
— To prohibit the aggressor from visiting the victim at home, school, work, etc… Also, if necessary, he may be prohibited from visiting those under the care of the victim – for example, children.
— Prevent the aggressor from approaching the victim (if necessary, those under her care) closer to the distance that raises her concerns about her safety. Specific distance defined in different cases.
— To prohibit the aggressor from storing the weapons until the expiry of the period specified in the decree. If, at the time when the aggressor receives notification of the decision, he is carrying a weapon, he must hand it over to the police officer.
— Prohibit the aggressor from communicating with the victim by telephone, correspondence or other means. If necessary, he may be prohibited from communicating with those in her care (for example, children).
— The aggressor must leave the house where the victim lives, even if the house belongs to him. If he has nowhere to stay, the authorities must provide him with housing.
Protection order:
You have to go to court to receive this order. It is adopted for a period of up to six months and may be extended twice, each time for a maximum of three months.
To apply to the court, you can seek legal assistance from the Support Center – specialists will help you do it.
The following decisions may be made in the frames of protection order:
— To force the aggressor to leave the victim’s place of residence immediately and to prevent him from returning there before the deadline. It is also possible to move the victim to relatives or to a shelter for victims of violence.
— To prohibit the aggressor from visiting the victim at home, school, work, etc… Also, if necessary, he may be prohibited from visiting those under the care of the victim – for example, children.
— Prevent the aggressor from approaching the victim (if necessary, those under her care) closer to the distance that raises her concerns about her safety. Specific distance defined in different cases.
— To prohibit the aggressor from storing the weapons, to hand it over to the police officer.
— Oblige the aggressor to share with the victim the costs of joint care of minor children or adult children with disabilities, as well as persons who are in their joint care. The amount corresponds to the maintenance payments determined by the law of the Family Code.
— The court may also order the aggressor to reimburse the victim for other necessary expenses caused by the violence.
— If necessary, prohibit the aggressor from visiting children.
— Prohibit the aggressor from communicating with the victim by telephone, correspondence or other means.
— The aggressor could also be required to undergo a psychological evaluation.
When compiling the instructions, we relied on the help of volunteers and lawyers from different countries. If something went wrong – the organization didn’t respond to you, you found a bug or the instructions weren’t precise enough – tell us about it. Email us at: help@labirint.online